Cookie Policy
Last updated: January 2026
1. What Are Cookies and Similar Technologies
Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide information to website owners, and enhance user experience.
In addition to cookies, we may use other similar technologies, including:
- Web Beacons: Small graphic images embedded in web pages or emails to track user activity
- Local Storage: Browser storage mechanisms that allow websites to store data locally on your device
- Session Storage: Temporary storage that persists only for the duration of your browser session
- Pixel Tags: Invisible images used to track user behavior and measure campaign effectiveness
- Fingerprinting: Techniques that collect information about your device configuration to identify you
For the purposes of this Cookie Policy, references to "cookies" include all similar technologies unless otherwise specified.
2. How We Use Cookies
Bio Vera uses cookies to enhance your experience on our platform. We use cookies for the following purposes:
- Essential Cookies: Required for the platform to function properly (authentication, security)
- Performance Cookies: Help us understand how visitors interact with our platform
- Functionality Cookies: Remember your preferences and settings
- Analytics Cookies: Collect information about how you use our platform to improve it
3. Types of Cookies We Use
Essential Cookies (Strictly Necessary)
These cookies are absolutely necessary for the platform to function and cannot be switched off. They are usually set in response to actions made by you, such as setting privacy preferences, logging in, or filling in forms. These cookies include:
- Authentication Cookies: Store your login session and authentication tokens
- Security Cookies: Protect against cross-site request forgery (CSRF) and other security threats
- Session Management: Maintain your session state and preferences during your visit
- Load Balancing: Distribute traffic across servers to ensure optimal performance
- Cookie Consent: Remember your cookie preferences and consent choices
Retention: Session cookies (deleted when you close your browser) or up to 1 year for persistent cookies.
Analytics and Performance Cookies
These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. They allow us to count visits, identify traffic sources, and understand which pages are most popular. This information helps us improve the user experience and platform performance. These cookies include:
- Usage Analytics: Track page views, user flows, and feature usage
- Performance Monitoring: Measure page load times and identify performance issues
- Error Tracking: Identify and diagnose technical errors and bugs
- Conversion Tracking: Measure the effectiveness of features and user journeys
Retention: Up to 2 years. You can opt-out of analytics cookies through your browser settings or our cookie preferences.
Functionality and Preference Cookies
These cookies remember your choices and preferences (such as language, region, display settings, or accessibility options) to provide a more personalized and convenient experience. They include:
- Language Preferences: Remember your selected language (English, Serbian, German)
- Display Settings: Store your UI preferences and display options
- Accessibility Options: Remember accessibility settings and accommodations
- Form Data: Temporarily store form data to prevent data loss
Retention: Up to 1 year or until you clear your browser data.
Targeting and Advertising Cookies
These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant content on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. Currently, Bio Vera does not use targeting or advertising cookies, but we reserve the right to use them in the future with your consent.
4. Third-Party Cookies and Services
In addition to our own cookies, we may also use various third-party cookies and services to enhance functionality, provide services, and analyze usage. These third parties may set their own cookies on your device. We do not control these third-party cookies, and their use is governed by the respective third party's privacy policy. These include:
4.1. Payment Processing Services
Our payment processors may set cookies to securely process transactions, prevent fraud, and manage payment sessions. These cookies are essential for payment functionality and are subject to the payment processor's privacy policy.
4.2. Mapping and Location Services
We use mapping services (such as OpenStreetMap) for GPS tracking, route optimization, and location features. These services may set cookies to provide mapping functionality and improve location accuracy.
4.3. Analytics Services
We may use analytics services to understand how users interact with our platform. These services use cookies to collect information about your use of the Service. The information generated is typically transmitted to and stored by the analytics service provider.
4.4. Cloud Infrastructure Providers
Our cloud infrastructure providers may set cookies for load balancing, security, and performance optimization. These cookies are necessary for the Service to function properly.
We recommend that you review the privacy policies of these third-party services to understand their cookie practices. We are not responsible for the privacy practices of third-party services.
5. Managing and Controlling Cookies
You have several options for managing and controlling cookies. Please keep in mind that removing or blocking certain cookies may impact your user experience, and some features of our platform may no longer function properly:
5.1. Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically:
- View and delete cookies stored on your device
- Block all cookies or only third-party cookies
- Set your browser to notify you before cookies are placed
- Delete cookies automatically when you close your browser
Instructions for managing cookies in popular browsers:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Privacy, search, and services → Cookies and site permissions
5.2. Platform Cookie Preferences
You can manage your cookie preferences through your account settings on the Bio Vera platform. This allows you to opt-in or opt-out of non-essential cookies while maintaining essential functionality.
5.3. Opt-Out Tools
You can use industry opt-out tools to manage cookies from specific service providers:
- Your Online Choices: www.youronlinechoices.com (for EU users)
- Network Advertising Initiative: www.networkadvertising.org
- Digital Advertising Alliance: www.aboutads.info
5.4. Mobile Device Settings
On mobile devices, you can manage cookies through your device settings or within the Bio Vera mobile application. Note that blocking cookies may affect app functionality.
Important: If you choose to block essential cookies, you may not be able to access certain features of the Service, including login functionality, transaction processing, and core platform features.
6. Cookie Duration and Retention
Cookies can be either "persistent" or "session" cookies:
- Session Cookies: Temporary cookies that are stored only during your browser session and are automatically deleted when you close your browser. These are essential for the Service to function during your visit.
- Persistent Cookies: Remain on your device for a predetermined period (ranging from days to years) or until you manually delete them. These cookies remember your preferences and settings for future visits.
Our Cookie Retention Periods:
- Essential Cookies: Session duration or up to 1 year
- Analytics Cookies: Up to 2 years
- Preference Cookies: Up to 1 year or until you clear browser data
- Authentication Cookies: Session duration or up to 30 days (depending on "Remember Me" selection)
You can delete cookies at any time through your browser settings. However, deleting cookies may require you to re-enter preferences and may affect your user experience.
7. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no industry standard for how DNT signals should be interpreted. Bio Vera does not currently respond to DNT browser signals or mechanisms. However, you can control cookies through your browser settings as described above.
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational, legal, or regulatory reasons. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you of material changes through email or prominent notice on the Service
- Request your consent for any new types of cookies that require consent
Your continued use of the Service after any changes to this Cookie Policy constitutes your acceptance of the updated policy. We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.
9. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us at:
Bio Vera
Email: privacy@biovera.app